Company information
Controller: Aldo Ads SRL · Contact: support@reelit.pro
1. Introduction
This Privacy Policy explains how our Service collects, stores, and processes your personal data. We operate in accordance with the General Data Protection Regulation (GDPR) and applicable Romanian privacy legislation.
2. Data We Collect
2.1 Data you provide
- Email address
- Videos you upload
- Generated reels and metadata
- Support communications
2.2 Automatically collected data
- IP address (which may be anonymized)
- Device and browser information
- Performance metrics
- Crash and error logs
- Aggregated usage statistics
These insights are gathered through internal monitoring and observability tooling. We do not run advertising or behavioral tracking campaigns.
3. How We Use Your Data
- Process videos submitted by you
- Generate AI-powered titles, descriptions, and reel ideas
- Store generated reels until you delete them
- Provide customer support
- Improve service performance and reliability
4. Video Processing
- Your uploaded videos reside temporarily in secure cloud storage solely for processing.
- Automated processing pipelines and vetted third-party AI providers may participate in the workflow.
- Original uploads are deleted immediately after processing is finished.
- Generated reels remain accessible until you delete them from your account.
5. Third-Party Processing
To deliver the Service, we rely on trusted data processors such as:
- Cloud infrastructure providers (for example, Microsoft Azure or similar providers)
- AI technology partners (for example, OpenAI or comparable AI vendors)
These partners access only the information that is required to perform the contracted processing duties.
6. Legal Bases for Processing
- Contract performance for processing, rendering, and delivering reels
- Consent for optional AI or analytics workflows
- Legitimate interests for service security, reliability, and improvement
7. Data Retention
- Uploaded videos are deleted immediately after processing completes
- Generated reels remain stored until you remove them
- Account information is retained until you delete your account
- System logs are kept only for a limited period consistent with industry practices
8. Your Rights
You may exercise the following rights under GDPR:
- Access the personal data we maintain
- Delete your account and associated reels
- Download copies of generated reels
- Correct inaccurate or incomplete information
- Object to specific processing activities
- Withdraw consent without affecting prior lawful processing
Contact support@reelit.pro to exercise any of these rights. We will respond without undue delay.
9. International Transfers
Some processing partners may be located outside the European Union. Whenever data is transferred internationally, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent protections mandated by GDPR.
10. Changes to This Policy
Material updates will be posted on this page. Continued use of the Service after updates take effect constitutes acceptance of the revised Privacy Policy.